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API-first loyalty system

Ensuring Lasting Customer Retention

Extend customer lifetime with AntBuddy’s loyalty solution. Points, membership levels, rewards, and gamification.

Features

Everything you need to build a loyalty program

Comprehensive features designed to create emotional connections with your customers.

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Smart Points Engine

Flexible point rules based on spending, behavior, profit margins, and custom events. Easily set expiration dates, multipliers, and blackout periods.

Rewards by profit margin

Omnichannel points

Real-time balance updates

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VIP Tiers & Status

Create exclusive membership levels with gradually upgraded benefits. Automatically upgrade or downgrade based on activity with a soft-landing mechanism to protect customers

Privileges by membership tier

Track status progress

Join private events

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Dynamic Rewards Catalog

Curated marketplace with products, services, and offers from partners, allowing partial point payment at checkout

Partner integration

Redeem instantly

QR/barcode support

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Smart Vouchers

Create targeted promotions with advanced rules, usage controls, voucher stacking, minimum cart value, and geographic scope

Protect against fraud

Channel-based offers

Campaigns by time period

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Gamification Suite

Boost engagement with challenges, streaks, badges, and leaderboards to turn shopping into an enjoyable experience

Daily missions

Badges of achievement

Ranking board

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Developer-First Platform

RESTful APIs and webhooks for full control of real-time events

Real-time events

Analysis of behavior

Audit logs

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Loyalty on Zalo OA
Retain Customers and Increase Repeat Purchases Directly on Zalo

Acquiring new customers is only the beginning. Sustainable business growth comes from maintaining post-purchase engagement and giving customers compelling reasons to return.

Through Zalo Official Account (Zalo OA), businesses can implement Loyalty programs integrated with CRM to automate customer engagement after every purchase, helping strengthen relationships, encourage repeat purchases, and build long-term customer loyalty.

Results are proven

Growth with Antbuddy

+48%

Boost lifecycle value

2.7x

Increase purchase frequency

-22%

Reduce churn rate

89%

Enhance satisfaction

Seamlessly connect with your system

Built-in integration with your favorite tools to enable fast deployment

Register for Loyalty solution consulting with AntBuddy

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