98%
98% of businesses recorded improved satisfaction after 1 month of implementation
100%
Automatically integrate survey sending on 6 main channels, optimizing interaction process
5M+
Over 5 million customer feedbacks are recorded and processed each year
FEEDBACK
Conduct cross-platform assessments
Reaching customers has never been easier. Helps reach customers widely, increase response rates, collect multidimensional data, and improve customer experience.
Reach customers right in your email. Send surveys via smart links or directly embedded forms, perfectly timed to increase engagement and easily collect valuable feedback.
Create Survey Forms Easily
Supports NPS, CES, CSAT – measure all CX metrics.
Automation integration reduces survey execution time
User-friendly design interface and flexible customization
Multi-channel instant survey: call, chat, email, website, inapp
Increase organic response rate
Automatically send survey link after chat, call
No additional manual submission required from consultant
Reduce delivery time and increase customer response time
Collect feedback naturally, without interruption
87% of Customers Appreciate the Convenience of Automated Surveys
-40% Manual process
Smart filters automatically sort feedback by channel, satisfaction level, or responsible employee.
+25% Conversion Rate
Thanks to the integration of surveys into quotes via SMS/ZNS/email.
>85% CSAT Score
Thanks to the intuitive reporting system, analyze data by channel and by employee.
SURVEY
Survey with outstanding advantages
Enrich every customer touchpoint by synchronizing survey data with sales and support processes in AntBuddy.
Automated surveys, at the right time, on the right channel
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After each interaction via chat, call or email, the system will automatically send the appropriate survey to the customer without manual operation.
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Easily measure CSAT index over time and by channel.
Send surveys in a subtle, non-intrusive way
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Surveys are only sent at the right time, after the interaction has ended.
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You can customize the content and context to increase response rates without being annoying.
Get a complete picture of feedback from every channel
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Feedback data is displayed in real time, helping you understand how customers rate each touchpoint – from chat, calls, emails to websites.
Register to explore the offerings of AntBuddy
Enjoy a 8-day free trial with Antbuddy, no payment details needed!