Trusted by leading brands
A 4-step process for an omnichannel campaign
Breakthrough conversion rates with a 4-step omnichannel campaign, increasing new customer conversions and upsell revenue from existing customers
Step 1
Standardize Customer Information
Synchronize and standardize customer data in AntCRM to maintain a consistent and up-to-date information platform.
Step 2
Classify Customers Into Data Segments
Synchronize and standardize customer data in AntCRM to ensure consistency and accuracy.
Step 3
Create and Launch Campaigns
Easily design and implement automated cross-channel campaigns at the right touchpoints, with optimized costs.
Step 4
Track and Analyze Performance
Report on conversions, upsell revenue, and optimize costs for the next campaign.
All communication channels available
Increase conversion rates with communication channels tailored to the habits of different customer segments, helping customers feel satisfied
Low-Cost Marketing with Zalo ZNS
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With over 70 million users in Vietnam, especially in the Mekong region, predominantly middle-aged, with access to various multimedia tools.
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Low cost, highly personalized, suitable for continuous customer care campaigns.
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Ideal for sending important notifications, short-term promotions, or order information and automatic confirmations.
High-end customer database, international, with WhatsApp, Viber, RCS
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Suitable for high-end customers who expect personalized experiences and quality service.
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Supports a variety of message types, suitable for highly interactive messages that users engage with.
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Appropriate for a small number of customers but with high order value and premium services.
Push Notifications for Customers with Mobile Apps
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Customers who have installed the business's app, engaged with the brand, and interacted via mobile.
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Push notifications can attract immediate attention, increasing quick engagement rates and prompting timely actions from customers.
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Suitable for voucher campaigns, flash sales, and gamification programs to encourage customers to return to the app or store.
Nurturing Potential Customers
with Email
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Implement ongoing nurturing campaigns, updating customers on products or special programs.
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Strengthen loyalty, maintain regular contact, and provide high-value content such as consultations and product usage tips.
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Send periodic newsletters, product updates, reminders about offers, and personalize the customer experience through long-term messaging.
Reporting Campaign Performance by Channel and Cross-Channel
This enables you to monitor campaign status in real-time and automate cross-channel communications by customer segments, offering more refined customer care with personalized content
ZNS reading, CTA rate
SMS sending rate
Email reading rate
WhatsApp CTA rate
Conversion rate of phone call campaigns
Cross-Channel Campaign for Optimizing Customer Interaction
AntBuddy offers a groundbreaking cross-channel campaign that helps businesses optimize their interactions with customers effectively and flexibly
Conversation Storage and Sharing
All conversations with customers will be stored as text or converted from voice to text. When other staff continue the conversation, they will have detailed insights from previous interactions, allowing them to introduce products and services and address inquiries flexibly and effectively.
Conversation Storage and Sharing
AntBuddy's omnichannel campaigns are not just about interacting through multiple channels, but also about understanding customer needs and feedback, tracking customers with detailed data points to maximize every opportunity to convert interested individuals into brand customers.
Combine with Loyalty Tools
Show appreciation to loyal customers through refined marketing care tools
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WhatsApp, Email, Call, eVoucher, Gamification.
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Supports filters to select the appropriate customer list for each campaign.
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Allows importing PID lists and subscriber lists from external sources, providing flexibility in the customer target group.
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Provides statistical reports for each campaign.
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Overview report in the SMS Reporting section.
Minimize remarketing costs with Gamification
AntGames delivers engaging gamification experiences, from luck-based to educational games, enabling customers to earn points, redeem rewards, and upgrade memberships. Integrated across channels, these games enhance customer excitement and build lasting brand loyalty.
