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Customer tracking campaigns

Build automated customer engagement workflows across all platforms, with hyper-personalization to boost sales, cut marketing costs, and increase loyalty.

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Trusted by Brands

Optimize performance with cross-channel campaigns

Optimize customers’ existing resources, reach across multiple platforms, ensure campaigns are delivered to target audiences, and automate with the lowest marketing costs.

Optimize effectiveness with an omnichannel campaign

Features

4-Step Process for Cross-Channel Campaigns

Boost conversion rates with a 4-step cross-channel campaign, increasing new customer acquisition and driving upsell revenue from existing customers

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Standardize information

Synchronize and standardize customer data for a consistent and up-to-date information platform.

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Smart data segmentation

Segment data (VIP, cold customers, ...) to support customer journey grouping.

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Create and run campaigns

Easily design and launch automated cross-channel campaigns, hitting the right touchpoints with optimal cost.

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Optimize automation

Report conversions, upsell revenue, and automatically optimize costs for the next campaign with AI

Dashboard & Report

Campaign reporting by individual channels and cross-channel

Helps you track campaign status in real time and automate cross-channel actions by customer segment, delivering more refined customer care with personalized content

Read rate, CTA ZNS

SMS delivery rate

Email open rate

Whatsapp CTA rate

Voice call conversion rate

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Integrate loyalty tools

Reward loyal customers with personalized marketing tools

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  • WhatsApp, Email, Call, eVoucher, Gamification.

  • Supports filters to select the appropriate customer list for each campaign.

  • Allows importing PID lists and subscriber lists from external sources, providing flexibility in the customer target group.

  • Provides statistical reports for each campaign.

  • Overview report in the SMS Reporting section.

  • WhatsApp, Email, Call, eVoucher, Gamification.

  • Supports filters to select the appropriate customer list for each campaign.

  • Allows importing PID lists and subscriber lists from external sources, providing flexibility in the customer target group.

  • Provides statistical reports for each campaign.

  • Overview report in the SMS Reporting section.

  • WhatsApp, Email, Call, eVoucher, Gamification.

  • Supports filters to select the appropriate customer list for each campaign.

  • Allows importing PID lists and subscriber lists from external sources, providing flexibility in the customer target group.

  • Provides statistical reports for each campaign.

  • Overview report in the SMS Reporting section.

  • WhatsApp, Email, Call, eVoucher, Gamification.

  • Supports filters to select the appropriate customer list for each campaign.

  • Allows importing PID lists and subscriber lists from external sources, providing flexibility in the customer target group.

  • Provides statistical reports for each campaign.

  • Overview report in the SMS Reporting section.

  • WhatsApp, Email, Call, eVoucher, Gamification.

  • Supports filters to select the appropriate customer list for each campaign.

  • Allows importing PID lists and subscriber lists from external sources, providing flexibility in the customer target group.

  • Provides statistical reports for each campaign.

  • Overview report in the SMS Reporting section.

Engagement Tools

Enhance experience with Loyalty and Gamification campaigns

Understand customer needs and feedback, track them with detailed data to maximize every opportunity.

Spin-the-wheel, trivia games, or reward milestones

Reduce remarketing costs with Gamification

Run engagement campaigns like lucky spins, trivia, or reward milestones to keep customers excited.

Offer personalized rewards

Provide personalized rewards

Customize offers based on behavior or purchase history so gifts match what customers truly want.

Track and optimize

Monitor and optimize

See what drives redemptions, monitor ROI, and adjust to achieve better results.

Send automated VIP offers

Send VIP offers automatically

Trigger birthday offers, return coupons, or upgrade loyalty tiers.

Register To Explore The Offerings Of AntBuddy

© 2025 AntBuddy Omnichannel CRM

Elevating care - Maximizing sales

AntBuddy Joint Stock Company
Tax code: 0314251928
Issued by Ho Chi Minh City Department of Planning and Investment on February 27, 2017
📍2nd floor, TOONG building, 126 Nguyen Thi Minh Khai, Xuan Hoa ward, Ho Chi Minh City
☎️ +8489.811.2388
📩 info@antbuddy.com

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