Trusted by leading brands
Empowering retail excellence with our advanced customer care platform
Increase business value through customer experience enhancement
Integrate interactive data, categorize data segments, and tailor the customer experience
Effective customer segmentation
Segment customers based on behavior and needs, helping to increase conversion rates and optimize marketing campaigns
Automate the customer journey
Track customers before, during and after the sale cycle, personalize the customer experience
Proactive customer care
Increase customer lifetime value with games, promotions to the right audience, at the right time, on the right medium
ELEVATING CARE - MAXIMIZING SALES
Omnichannel interaction
Integrate Facebook, Zalo OA, and 20 messaging channels, building customer identification data from all touchpoints.
Increase lifetime value,
track potential customers
Loyalty programs, gamification, customer experience metrics, and personalized omnichannel campaigns
Marketing to the right target audience
Lower marketing costs with data management and targeted campaigns that boost conversion rates.
Why do customers choose AntBuddy?
Domino
Pizza
REVENUE CENTER
The implementation of the Antbuddy Omnichannel Retail platform, alongside the integration of Call Center and Customer Relationship Management (CRM) modules with ordering systems across Point of Sale (POS), web, and mobile applications, facilitates the operation of E-commerce across the entire store chain. This strategic deployment enhances both the average order value and the customer lifetime value.