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Optimize customer engagement, build brand trust, and scale nationwide
with AntBuddy’s all-in-one platform
Mobile call center
Make and receive calls via Wi-Fi or 4G/5G on any device
Interaction History
Store and analyze all customer interactions with call recordings
Real-time dashboard
Monitor employee workload and performance in real time
Smart routing
Direct calls to the right store or staff based on customer history.
Integrate AntCRM for a complete customer care solution
AntBuddy goes beyond traditional contact centers by providing tools that directly impact profits.
Ensure data security
Conduct surveys and telesales using masked customer data, with phone numbers and emails hidden yet still usable for calls and messages. Say goodbye to risky Excel exports and fragmented processes.
Turn Call Center into a Revenue Hub
Every call comes with full context—purchase history, past feedback, preferences. Helps staff easily boost conversion rates right in-store.
Operate remotely with Mobile Insights
Store staff have a powerful mobile app with real-time 360° customer pop-ups for incoming and outgoing calls. Instant info: shopping behavior, interaction channels, preferences → enabling fast personalized service.
Centralized real-time reporting
From surveys and telesales to in-store conversions, everything is tracked in a real-time dashboard. No more waiting for Excel files or late reports. Monitor KPIs accurately and instantly
Stability & Maximum Performance
AntBuddy prioritizes fast, reliable mobile access to keep stores running smoothly.
SSO Integration
Run targeted advisory campaigns using synchronized CRM data
Seamless Connectivity
Leverage iOS/Android SDK and Restful APIs for easy integration
Scalable Operations
Sync data between stores and headquarters for centralized management
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