Smart Call Center Solution for Chains
Accessible anytime, anywhere, whether at the store or on the go, with the Antbuddy app on the App Store and Play Store.
Brand conversations, voice recording, reporting, and efficient shift management.
Upgrade to Telesales campaigns, manage Zalo OA, Fanpage, and store service tickets instantly on mobile.

Convenient to use on mobile

Make a call
Receive and make calls from anywhere using Wifi, 4G/5G, and any mobile device

Pop-up window with customer information
Personalize the customer experience and synchronize information directly on mobile.

Brand voice
Build trust and expand the brand nationwide

Nationwide call center concentration
Retain the phone numbers of retail stores connected to the call center.
Along with advanced features
Many features synchronized with the AntCRM system, creating a comprehensive solution for customer care.

Telesales
Upgrade phone numbers with advisory campaigns when synchronizing information with AntCRM

Zalo OA & Fanpage
Centralize Zalo OA and Fanpage management across platforms with data synchronization

Optimize operations
Two-way data synchronization between stores and headquarters, enabling centralized management and decentralized operations.
Maximize stability

Stability on mobile apps and fast access on mobile devices are top priorities to help stores operate efficiently.
Centralized management, decentralized operation
Employees only need to log in via SSO with OAuth2, Office 365, or Gmail. Permissions are assigned based on departments, stores, store groups, etc.

Seamless Integration
SSO integration, SDKs for iOS and Android, Restful APIs

Manage history and voice recordings
Customer interaction history is stored and analyzed

Intelligent routing
Smart routing to stores based on history