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Smart Call Center Solution for Chains

Accessible anytime, anywhere, whether at the store or on the go, with the Antbuddy app on the App Store and Play Store.

Brand conversations, voice recording, reporting, and efficient shift management.

Upgrade to Telesales campaigns, manage Zalo OA, Fanpage, and store service tickets instantly on mobile.

Giải pháp tổng đài cho chuỗi bán lẻ

Convenient to use on mobile

Thực hiện cuộc gọi

Make a call

Receive and make calls from anywhere using Wifi, 4G/5G, and any mobile device

Cửa sổ bật thông tin khách hàng

Pop-up window with customer information

Personalize the customer experience and synchronize information directly on mobile.

Thoại thương hiệu

Brand voice

Build trust and expand the brand nationwide

Tập trung tổng đài toàn quốc

Nationwide call center concentration

Retain the phone numbers of retail stores connected to the call center.

Along with advanced features

Many features synchronized with the AntCRM system, creating a comprehensive solution for customer care.

Telesales

Telesales

Upgrade phone numbers with advisory campaigns when synchronizing information with AntCRM

Zalo OA & Fanpage

Zalo OA & Fanpage

Centralize Zalo OA and Fanpage management across platforms with data synchronization

Tối ưu hóa vận hành

Optimize operations

Two-way data synchronization between stores and headquarters, enabling centralized management and decentralized operations.

Maximize stability

Ổn định tối đa

Stability on mobile apps and fast access on mobile devices are top priorities to help stores operate efficiently.

Centralized management, decentralized operation

Employees only need to log in via SSO with OAuth2, Office 365, or Gmail. Permissions are assigned based on departments, stores, store groups, etc.

Tích hợp dễ dàng

Seamless Integration

SSO integration, SDKs for iOS and Android, Restful APIs

Quản lý lịch sử, ghi âm

Manage history and voice recordings

Customer interaction history is stored and analyzed

Định tuyến thông minh

Intelligent routing

Smart routing to stores based on history

Comprehensive, real-time reporting

Real-time information on the workload of call centers and consultants

Báo cáo

Sign up now to explore the offerings of AntBuddy!

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