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Antbot Automation

Augment customer support and engagement facilities through the integration of automation and Generative Artificial Intelligence (GenAI), empowering management to execute data-driven decisions promptly.

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Facilitate interaction across multiple touchpoints

Automate customer interactions on conversational platforms including Messenger, Zalo OA, WhatsApp, and others, seamlessly transitioning between human and bot responses.

Revolutionize the customer support strategy at its core

With the efficiency facilitated by AntBot

​Optimize time

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Supporting customers 24/7

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Maximize investment efficiency

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Automatically engaging customers

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Enhance upselling capabilities

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Encourage interaction

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Gain customer insights via surveys

Rapidly capture customer experiences and understand their needs and desires through dynamically designed surveys.

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Integrate data with AntCRM to oversee customer experience management

Segment customers for analysis to foster a nuanced understanding and provide attentive care

Personalize interactions

Have natural and engaging conversations with each customer via Antbot, configured to comprehend various customer inputs.

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Automated processes

Automatically sync data between AntBot and AntCRM to streamline customer-centric processes and enhance employee productivity.

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Automated processes

Automatically sync data between AntBot and AntCRM to streamline customer-centric processes and enhance employee productivity.

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Natural texting language

Integrate automation, Natural Language Understanding (NLU), and Large Language Models (LLM) continuously to enhance comprehension and interaction

Cutting-edge AI algorithms decode customer intent, providing contextually precise and relevant responses

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RAG model

Enable staff to provide instant support to customers with access to order information, tickets, conversations, and more.

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Centralize control and optimize upselling opportunities through cross-platform integration.

Aids centralized management and boosts distributed upselling.

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Register to explore the offerings of AntBuddy

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