Antbot Automation
Augment customer support and engagement facilities through the integration of automation and Generative Artificial Intelligence (GenAI), empowering management to execute data-driven decisions promptly.
Facilitate interaction across multiple touchpoints
Automate customer interactions on conversational platforms including Messenger, Zalo OA, WhatsApp, and others, seamlessly transitioning between human and bot responses.
Fundamentally transform the customer support strategy
With the efficiency that AntBot brings
Optimize time
Supporting customers 24/7
Maximize investment efficiency
Automatically engaging customers
Enhance upselling capabilities
Encourage interaction
Gain insights into customers via surveys
Rapidly capture customer experiences and understand their needs and desires through dynamically designed surveys.
Integrate data with AntCRM to oversee customer experience management
Segment customers for analysis to foster a nuanced understanding and provide attentive care
Personalize interactions
Have natural and engaging conversations with each customer via Antbot, configured to comprehend various customer inputs.
Automated processes
Automatically sync data between AntBot and AntCRM to streamline customer-centric processes and enhance employee productivity.
Automated processes
Automatically sync data between AntBot and AntCRM to streamline customer-centric processes and enhance employee productivity.
Natural texting language
Integrate automation, Natural Language Understanding (NLU), and Large Language Models (LLM) continuously to enhance comprehension and interaction
Cutting-edge AI algorithms decipher customer intent to provide contextually precise and relevant responses
RAG model
Assist staff in providing instant support to customers with order information, tickets, conversations, and more
Cross-platform integration allows for centralized control and enhanced upselling opportunities
Helps with centralized management and increased distributed upselling
