Unified multi-channel customer care solution
Increase customer engagement across every touchpoint, drive satisfaction, and increase upsells from customer satisfaction.
Create seamless customer data, drive revenue by connecting WhatsApp, Facebook, Instagram, email and more channels on a single screen.
Create seamless customer data, drive revenue by connecting WhatsApp, Facebook, Instagram, email and more channels on a single screen.
All-in-One Upselling Toolkit to Drive Omnichannel Revenue
From intelligent customer segmentation to real-time analytics and mobile sales tools, connect every touchpoint from POS to SMS and turn every customer interaction into a new sales opportunity.
Sales documents & scripts
Plan your sales pitch step by step, get reminders, and access your pitch script on any device so you don't miss a deal.
Smart Data Segmentation
Collect data from forms, gamification, and messages to segment customers by needs, behaviors, and interests
Promotional Codes
Send promo codes via WhatsApp, SMS or customer app and deploy special offers right in the app with just 1 tap
Multi-channel connection
Connect via WhatsApp, SMS, Email or app to ensure a seamless customer journey across every touchpoint.
Comprehensive customer care
From intelligent customer segmentation to real-time analytics and mobile sales tools, connect every touchpoint from POS to SMS and turn every customer interaction into a new sales opportunity.
Standardized script-based calling
Build multi-step call scripts with real-time guidance directly on the calling screen to ensure process compliance and standardized communication
Call management
Record and take notes on every call to streamline employee performance evaluation and accelerate customer classification
Automatic data distribution
Automatically segment customers based on groups and distribution rules to reduce duplicate calls and ensure every customer is properly handled
Reminders and task creation
Automatically create reminders and tasks right after customer interactions to ensure no requests or follow-ups are missed
Unified calling screen
Call customers, enrich customer data, and view customer information in one unified interface to improve speed and accuracy during operations
CRM/API data synchronization
Connect directly with your CRM to sync customer information, interaction history, and campaign results in real time
Standardize customer care services
With Antbuddy's 4-step standard
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Step 1
Channel integration
Step 2
Data connection
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Step 3
Customer care
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Step 4
Satisfaction survey
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Connect all customer communication channels, including Call Center, Facebook, Zalo OA, e-commerce platform, Email, Livechat, Mobile Apps and App Stores, into a unified system.
Used by leading businesses
