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Understanding customers through SURVEYS

Enhance the customer care experience with personalized service, customer surveys, and segmentation through survey and evaluation campaigns.

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Personalized customer care

With a variety of NPS, CES, and CSAT survey campaign templates for different purposes, we serve to enrich data collection.

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This enhances response rates, gathers more accurate data, and improves the effectiveness of survey campaigns, thereby boosting conversion rates and customer loyalty.

It also involves setting clear survey objectives and utilizing segmentation tools to effectively assess customer satisfaction and pinpoint specific customer needs.

Along with the customer segmentation feature

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And in-depth surveys for incident tickets

Identify the root causes, develop effective solutions, maximize customer care capabilities, and secure sales.

Conduct cross-platform evaluations

Engaging with customers has never been easier. This approach broadens customer engagement, increases response rates, gathers multifaceted data, and enhances the customer experience.

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Messenger

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Zalo Offical Account

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Web chat

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Email

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Call center

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Zalo ZNS

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Whatsapp

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QR code

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Register to explore the offerings of AntBuddy

Enjoy a 7-day free trial with Antbuddy, no payment details needed!

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