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OmniChannel Conversation Management

Manage Facebook Fanpage, Zalo OA, Whatsapp, Instagram, Livechat, Email and many other interactive channels.


Enhance customer experience, reduce operating costs, build customer information assets and interaction history.


Ability to upgrade to fully connect omnichannel customer care, sales and marketing processes to the entire enterprise.

​List of support channels

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Omnichannel interaction on mobile


Manage omni-channel conversations anytime, anywhere right away on the mobile application

Receive information on the way, assign easily, interact quickly, full of facilities and information.

Monitor and interact omnichannel with customers right on the Antbuddy Omnichannel mobile application

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Efficient and intuitive management

Manage all digital customer interaction channels in one platform. Helps assign personnel to operate effectively and synchronize processes.

Integrate popular channels such as Facebook, Instagram, Zalo OA, Email.


Other advanced channels like Whatsapp, Telegram, Livechat, Mobile Livechat, Google Business Message, Youtube, etc.


Synchronize interaction history, purchase history, service surveys, and promotional gifts.

Other outstanding features

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Other outstanding features

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Sign up to experience with AntBuddy

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